Training is an integral component of HCA’s Compliance Program’s ongoing education efforts and is mandatory for all employees and other designated individuals. Annual Compliance Training is provided to address relevant changes to laws, rules, regulations, HCA’s Code of Conduct, policies and procedures, and HIPAA Privacy and Security regulations. Select the training course that applies from the options below:
HCA regular, extra-help, temp-help, volunteers, interns and contract employees, including newly hired employees must complete:
For more information about the Annual Employee Compliance Training or to sign-up for a facilitated/classroom training, call the Office of Compliance at (714) 568-5614.
If you see or experience potential misconduct, or if you need guidance on a compliance related issue, you are encouraged to first communicate the issue to your supervisor or manager. You may also contact another supervisor or manager within your chain-of-command, HCA Human Resources, or the Office of Compliance.
Examples of compliance concerns include:
Any local, federal or state laws
Conflict of interest policies
Copyright and software privacy laws
Government contract requirements
Health, safety and environmental laws
Internal accounting controls
Patient rights or patient care policies
Policies prohibiting disclosure of confidential information
You can also call regarding a legal or ethical concern even if you're not sure there is a problem but encounter a situation that "does not feel right." The following are methods available to you for reporting an issue.
Office of Compliance 405 West 5th Street, Ste. 776 Santa Ana, CA 92701
IMPORTANT NOTE: The toll-free telephone hotline and online reporting services are confidential and can be used anonymously. They are operated 24 hours a day, seven days a week by an outside company, specializing in healthcare related compliance issues. An impartial associate will take down, or review, the information you have provided and will assign your issue a private code that will allow you to follow-up to verify the status of your claim to ensure we have addressed your concerns. All calls and online claims are referred to the Office of Compliance for processing.
Provider Compliance Audit Tool
The Health Care Agency’s Office of Compliance conducts audits of our contracted providers. This video will aid in the understanding of the audits conducted by the Office of Compliance and offer an overview of the audit process and tool.
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