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Quality Improvement and Program Compliance Division
Mission Statement
To promote and support the use of quality management principles to improve the quality and delivery of care provided by Behavioral Health Services.
To encourage continuous monitoring, modification and enhancement of beneficiary services throughout Behavioral Health Services.
To ensure program compliance with all Federal, State and Local regulations
Department Support
Quality Improvement and Program Compliance (QIPC) is a Behavioral Health Services (BHS) Division that participates in a variety of quality improvement and compliance activities across all divisions (Adult Mental Health Services, Children & Youth Services, Alcohol & Drug Abuse Services) of BHS.
One of QIPC's responsibilities is assisting with implementation of BHS Quality Improvement (QI) plan after its approval by the California Department of Mental Health (DMH). DMH expects BHS to engage in continuous QI activities.
QIPC also has responsibility for implementing Performance Outcome Measures mandated by DMH and coordination of the annual DMH Medi-Cal audit.
The QIPC staff are committed to assisting and supporting each program, department and clinic in its quality improvement and compliance activities.
QIPC staff
Dave Horner, PhD
HCA Division Manager
Diane Chang
Joe Churchin, MHS
Haya Farooqui
Michelle Garcia
Joe Harrison
Chi Ko, PhD
Dena Lee
Arpita Parikh
Jonathan Rich, PhD
Donna Nguyen
Jeff Nottke
Jeannine Vitug
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