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Food Nutrition
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I ate at a restaurant near my home and became sick later that
evening. How do I report this to the health department?
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How do I report a food facility for health code violations?
Immunization
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We are traveling abroad in a few weeks. Do we need to get any
vaccines?
Birth & Death Registrations
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How can birth certificates be obtained?
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How can death certificates be obtained?
Animals:
see new site
Public Health and Medical Care
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Does my child have head lice? How can it be treated?
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Where can I get a TB skin test?
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Who oversees poor rental conditions such as: cockroaches and
rats?
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Who can be called about mold in a rental home or apartment?
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Where can free or low cost medical care be obtained?
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Where can services be obtained for alcohol and drug abuse?
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Where can services be obtained for mental health services?
Hazardous Waste/Medical Infectious Waste
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What is the proper procedure for disposal of sharps?
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Where can I dispose of my household chemicals like motor oil,
car batteries, leftover paint or unused pesticides?
Beaches/Water Quality
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Are there any beaches closed to swimming?
Answers
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I ate at a restaurant near my home and became sick later that
evening. How do I report this to the health department?
All reports of possible foodborne illness
reported to this Division are investigated. If you believe that
you became ill due to a food product purchased in Orange County,
you may call (714) 433-6000 to report the incident. Be prepared
to answer questions about the onset time, duration, and types of
symptoms. Try to compile a list of all foods, and drinks
consumed for the two days prior to the first signs of illness,
as this information is critical for the investigation.
Some commercially
distributed prepackaged foods are regulated by other State or
Federal agencies. The Environmental Health Division can assist
in making referrals to the correct agency.
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How do I report a food facility for health code violations?
The Environmental Health Division
investigates consumer complaints regarding food, safety and
sanitation at all retail food facilities in Orange County. If
you have a consumer complaint regarding an Orange County food
facility, please call (714) 433-6000 to report the complaint.
Please provide the name and address of the facility you want
investigated and explain the conditions you are reporting.
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We are traveling abroad in a few weeks. Do we need to get any
vaccines?
It depends on where you will be going. You can get general information and make appointments for travel vaccinations by calling the HCA Health Referral Line at (800) 564-8448. Information on the vaccination requirements for foreign travel is available by calling the Centers for Disease Control and Prevention (CDC) Travelers Hotline at (800) 232-4636. You can also get travel vaccine and travel health information at the CDC's website,
www.cdc.gov/travel.
Travel vaccinations are also offered by many private physicians
in .range County.
How can birth certificates be obtained?
Birth certificates can be purchased in person
or by mail. We are located at 1200 N. Main Street, Ste. 100-A,
Santa Ana, CA 92701. Our mailing address is P.O. Box 234, Santa
Ana, CA 92702-0234.
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How can death certificates be obtained?
Death certificates can be purchased in person
or by mail. We are located at 1200 N. Main Street, Ste. 100-A,
Santa Ana, CA 92701. Our mailing address is P.O. Box 234, Santa
Ana, CA 92702-0234.
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Does my child have head lice? How can it be treated?
Head lice do not jump or fly. They do not
carry disease. The treatment of choice for head lice is
permethrin (one of the brand names is NIX). Pyrethins (one of
the brand names is RID) can also be used. Both of these products
can be obtained over the counter at a drug or grocery store.
Head lice treatments are available without a prescription.
Follow the directions on the product for proper application. It
is very important that all the eggs, called nits, be removed
from the hair after treatment. The most common cause of
re-infestation is not removing all the nits from the hair. If
treatment failures occur with correct use of these products,
your physician may want to try a product used in the treatment
of scabies or a pill. There are no clinics available at Public
Health to provide free treatment for head lice.
All articles which have come into contact with
the hair such as combs, brushes and similar items should be
disinfected by machine washing and drying using the hot cycle.
Carpeting and upholstered furniture should be vacuumed
thoroughly. Any items which cannot be washed or vacuumed can be
placed in a plastic bag for 2 weeks.
If you have concerns about head lice in a
school or pre-school, we refer you to the school nurse,
principal or administrator of the school. If you have already
contacted the school and have further concerns, you may call the
Orange County Department of Education and speak to the Program
Administrator of Health and Wellness, Sandy Landry, at (714)
966-4433. If you have concerns about a licensed pre-school, you
may call Community Care Licensing at the Department of Social
Services at (714) 558-4563. As head lice do not carry disease,
Public Health does not generally become involved with cases of
head lice.
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Where can I get a TB skin test?
Public Health provides tuberculosis (TB) skin
testing at four sites. Private physicians and clinics also
provide TB testing. Two visits are required for a skin test.
Skin tests are placed on one day and read two or three days
later.
Click here for
clinic locations and hours of operation.
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Who oversees poor rental conditions, such as cockroaches and
rats?
The Environmental Health Division of the
Health Care Agency responds to complaints of a health-related
nature, such as infestations of cockroaches or rats, lack of hot
water, lack of heat and plumbing problems. Renters who have been
unable to get the property management to correct a
health-related problem can call the Environmental Health
Division at (714) 433-6000. The complaint must have the name and
address of the property manager or owner in order to file the
complaint.
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Who can be called about mold in a rental home or apartment?
The Environmental Health Division of the
Health Care Agency has collected advisory literature from a
number of agencies regarding mold and mildew. The public may
request that literature be mailed to them or may get advice over
the telephone. In addition, renters who have been unable to get
landlords to correct maintenance problems, which may lead to
interior mold growth, can file a complaint with Environmental
Health. Examples of these maintenance problems include roof
leaks, breaks in plumbing lines, faulty door seals or window
seals and slab leaks. Repair of these maintenance problems
eliminates the source of the moisture, which is vital for the
growth of mold. Environmental Health can be reached by calling
(714) 433-6000. The complaint must have the name and address of
the property manager or owner in order to file the complaint.
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Where can free or low cost medical care be obtained?
The County of Orange Health Care Agency
has several clinics serving residents by providing birth
control/family planning, pregnancy testing, immunization, and
well and sick child care. More information can be obtained
by calling the Health Referral line at 1-800-564-8448. In
addition, community
clinics throughout Orange County provide low cost medical
care, and two clinics provide free medical care.
Legal residents of Orange County who are 21
through 64 years of age, have a current medical need, cannot pay
for the medical care they need, and complete a
Medical Services for Indigents (MSI) application may be
eligible for MSI benefits.
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Where can services be obtained for alcohol and drug abuse?
The best way to obtain information on where to
receive services related to alcohol or drug abuse is to phone
the clinic in your area. Clinic numbers and locations can be
found at Alcohol and Drug Abuse
Services.
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Where can services be obtained for mental health services?
The best way to obtain information or where to
receive services related to mental health is to phone the clinic
in your area. Clinic numbers and locations can be found at
Adult Mental Health Services:
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What is the proper procedure for disposal of sharps?
Sharps waste generated by a health care
facility is regulated as "medical waste" and must be treated
prior to disposal per requirements contained in the Medical
Waste Management Act. Household generated sharps waste is not
regulated as "medical waste" and may be taken to a
"home-generated sharps consolidation point", or if not
available, placed in the municipal trash following guidelines
developed to protect waste handlers. Call (714) 443-6000 for the
disposal procedures for household generated sharps, or to direct
questions regarding proper "medical waste" disposal.
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Where can I dispose of my household chemicals like motor oil,
car batteries, leftover paint or unused pesticides?
You can dispose of these types of
household wastes at a Household Hazardous Waste Collection
Center. There are four in Orange County that operate Tuesday
through Saturday 9:00 a.m. to 3:00 p.m. with the exception of
certain holidays. For locations and other information, please
call (714) 834-6752.
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Are there any beaches closed to swimming?
For the latest status on ocean
and bay closures or postings in Orange County, call the Ocean &
Bay Closure and Posting Hotline at (714) 433-6400. The message
also gives additional phone numbers to be called to report
sewage and waste spills, or report bather illnesses allegedly
caused by the use of recreational water areas.
Click here for the Online version of the Ocean & Bay Closures,
Posting and Advisory Status.
Index to Frequently Asked
Questions
Adult Residential Care and Housing Office
Animal
Care Services (now with new agency)
Birth and Death
Registration
Breast Cancer Partnership
California Children's Services
(CCS)
CYS - Project Together
Dental Heath Services
Environmental Health
Emergency Medical Services
Epidemiology
Health Care Agency (General Questions)
HCA Human Resources
Maternal, Child and Adolescent
Health
Medical Services for
Indigents - Patient
Medical Services for
Indigents - Provider
Multi-Ethnic Health
Education Services
Nutrition Services
Pulmonary Disease Services (TB)
Residential Care
and Housing Office (Adults)
Tobacco Use Prevention Program
(TUPP)
Tobacco Free Communities
(TFC)
Water Quality Laboratory
Women, Infants &
Children (WIC)
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