Medical Services Initiative (MSI)

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MSI Patient Handbook


MSI Patient Handbook
Please read this Handbook carefully. It provides important information to assist you to receive medical services through the MSI program.

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Contact Us

County of Orange
Health Care Agency
PO Box 355
Santa Ana, CA 92702
714-834-6248

If you are unable to find contact information for your particular interest, please call (714) 834-4722

Information/Technical Support:
HCA Public Information
Medical Services Initiative (MSI) Homepage

For MSI Patients

(photo) patient and doctor 
(bullet point)Patient Handbook: English, Español, tiếng Việt
(bullet point)MSI Formulary 
(bullet point)Frequently Asked Questions 
(bullet point)Patient Resources (downloads)
(bullet point)Where do I apply?

 

For MSI Providers

(photo) medical staff
(bullet point)Frequently Asked Questions
(bullet point)Provider News

 

 

About MSI

MSI is a Federal, State and County funded healthcare program that provides medical care for Orange County's low-income citizens. It provides a full range of medical services for County residents 21 through 64 years of age. All program participants are assigned to a "medical home" that coordinates all aspects of their care and assures the appropriate referral to other providers as needed. The MSI program contracts with all of the County's key clinics and hospitals and provides integrated care through contractual relationships with surgery centers, skilled nursing facilities, urgent care facilities, "minute clinics" and a variety of diagnostic centers and programs.  Financial eligibility is determined on a case-by-case basis however, only persons with annual incomes below 200% of the Federal Poverty Level are eligible. In applying for the program, proof of Orange County residency and U.S. citizenship or legal residency is required.