Medical Services Initiative (MSI)

Google Site Search

MSI Patient Handbook


MSI Patient Handbook
Please read this Handbook carefully. It provides important information to assist you to receive medical services through the MSI program.

Page Translation

Contact Us

County of Orange
Health Care Agency
PO Box 355
Santa Ana, CA 92702
714-834-6248

If you are unable to find contact information for your particular interest, please call (714) 834-4722

Information/Technical Support:
HCA Public Information

MSI Provider News and Alerts

Program Alerts

Download

Recuperative Care & Claiming Protocols new

Recuperative Care & Claiming Protocols

Provider Notification Letter
MSI Co-Pay Changes Effective July 1, 2011

Provider Notification Letter

Online Authorization Status 

Important Cahnges Effective September 1, 2009 - Download PDF

Phone Number Changes - effective December 1, 2010

Important Cahnges Effective September 1, 2009 - Download PDF

Provider Registration August 2011 updated

Important Cahnges Effective September 1, 2009 - Download PDF

Community Connect Registration Form

Community Connect Registration Form - PDF document
DRA Notice, April 2008

DRA Notice, April 2008 - PDF document

Provider Downloads and News

Download

2012 MSI Provider Forum Presentations

CalOptima: MSI Transition Update (PowerPoint) Transition Update
MSI Assessment Projects (PowerPoint) MSI Projects
MSI Utilization Management (PowerPoint) Utilization Mgmt.
MSI Drug Formulary Informationupdated
MSI Drug Formulary Lists
MSI Drug Formulary Guidelines
MSI Drug Formulary Rules
MSI Drug Formulary Switch List
MSI Formulary Switch Alternatives
MSI SNF Formulary
MSI Max 8 Exceptions
MSI Phosphate Bindery Drugs new
  
MSI Drug Formulary Lists - PDF version
MSI Drug Formulary Guidelines - PDF version
MSI Drug Formulary Rules - PDF version
MSI Drug Formulary Switch List - PDF version
MSI Formulary Switch Alternatives - PDF version
download SNF Formulary - June 2008 - pdf version
download SNF Formulary - June 2008 - pdf version
download SNF Formulary - June 2008 - pdf version
Common drug interactions - April 2007

Fiscal Intermediary Transition Update - PDF document

PHYSICIANS EDUCATION GRAM©
Treatment Options in Acute Pain
February 2007
Fiscal Intermediary Transition Update - PDF document
MSI Prior Authorization Criteria updated

MSI Prior Authorization Criteria  - PDF document

Drug Authorization Request Form updated

MSI Prior Authorization Criteria  - PDF document

RxAmerica Pharmacy List

download Caremark Pharmacy Listing-pdf version

CMS-1500 Retroactive Claims Submission and Timeliness

CMS-1500 Retroactive Claims Submission and Timeliness -PDF version

MSI Quality and Outcomes Framework - Medical Homes

MSI Quality and Outcomes Framework - Medical Homes  - PDF version

Medical Home Listsupdated
PCP Medical Homes
Clinic Medical Homes
 
PCP Medical Homes - PDF version
Clinic Medical Homes - PDF file
Specialists/Specialty Services Request Form updated

Download Medical Services Initiative Referral Request PDF

MSI-AMM Agreement August 2011 - September 2012 updated

download MSI AMM Agreement - PDF document

MSI Dental Providers updated

MSI Dental Providers - PDF document

Dental Fee Matrix updated

download Dental Fees Matrix - PDF document

30 Day Temporary Eligibility Guidelines updated

download 30 Day Temporary Eligibility Guidelines - pdf version

Quest Diagnostics Locations 

downloadt-Quest Diagnostic PSCl pdf document

Medical Services Initiative Provider Manual
Updated 3/23/2012

downloadt MSI Providers Manual - PDF format

about downloading files 

The Health Care Agency Web Site includes several features designed to improve accessibility for users with disabilities. In addition to the features that make the graphics version of the site more accessible, a text-only version provides added convenience for users. Because of the complex nature of some documents on this page, not all information has been provided in a text format. If you require more information than is available, please contact us at (714) 834-3166 for assistance.