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Cultural Connection

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Summer, 2007

Inside this Issue

Mental Health Services Act - Page 1
A cultural guide in working with Asian American families - Page 2
Fostering love for our patients - Page 3
Cultural EventsCalendar - Page 6

County of Orange
Health Care Agency


Mental Health Services Act

Bonnie Birnbaum
Quality Management

There have been new developments in MHSA planning and program implementation in the past three months. Progress is being made in implementing the Community Services and Supports (CSS) plan approved last year; two new plans have been approved; planning for a consumer-run Wellness and Recovery Center is close to being finalized; and guidelines on several new components of the MHSA are now available or will be available soon. The two new plans approved by the Department of Mental Health are an Early Implementation grant for Workforce, Education and Training (about $650,000) and the Community Services and Supports Growth Funding Plan(about $9 million.)

New Plans Recently Approved
Workforce, Education, and Training Early Implementation Funding ($651,797)
Workforce, Education and Training funding will be used to support activities/programs that will contribute to remedying the shortage of qualified individuals to provide services to address severe mental illnesses in the public mental health system, and to transform service delivery according to the intent of the MHSA.

Some of the items that this early implementation funding will provide are: staff needed for the planning process, a staff position to provide support for consumers and family members employed in our mental health system, training for consumers and family members who would like to be employed as consultants in the planning process, and training in the recovery model for mental health professionals.


Community Services and Supports Growth funding ($9,030,400)
This funding will be used to supplement the existing Community Services and Supports by adding four new programs to the continuum of care and expanding four programs that were implemented with the funding received under the original CSS plan.

The new programs include: Mentoring Programs for Children and Transitional Age Youth (TAY), a Consumer-run Wellness and recovery Center, and a Program of Assertive Community Treatment (PACT). Expanded programs include: the Children’s Full Service/Wraparound (FSP/W) Program, the TAY FSP/W Program, the Older Adult Supports & Intervention System and the Older Adult Mental Health Recovery Program. The table below shows the approved programs.

Wellness and Recovery Center Planning
A 30-member committee was appointed to make recommendations to county staff about what they would like to see in the Request for Proposals (RFP) that will be issued to solicit proposals for a community-based organization to serve as fiscal agent for the new Wellness Center.

So far, the committee has held five meetings. Experts from other jurisdictions were brought in to talk about best practices for a Wellness Center and to discuss their own experiences in implementing similar projects. The committee will soon use the information provided to develop recommendations about a variety of wellness center characteristics, including services to be offered, organizational structure, staffing, and facilities. These recommendations will then be discussed at a community stakeholders’ meeting to get input from those not on the committee. Based on community input, any needed revisions will be made. The recommendations will then be presented to the MHSA Steering Committee.
County staff will take these recommendations into consideration in drafting the RFP. Other factors to be considered will include costs, length of time required to implement, and county policies and procedures.

Guidelines for Additional MHSA Components
Final guidelines for the Workforce, Education, and Training component are now available on the Department of Mental Health MHSA website. Final guidelines for Capital Facilities and Technology are expected in August. Prevention and Early Intervention is taking a bit longer, but State Department of Mental Health (DMH) plans to have them available to the community in September. These guidelines are very important, in that they explain for which purposes the funding may or may not be used. The guidelines also specify the materials and information that counties must provide to receive the funding.
Conclusion
Orange County has been extremely successful in obtaining funding available under the MHSA. Implementation of almost all programs is underway. In the next few months, Orange County will have to engage in several planning processes simultaneously. This will require a strong commitment from the community to be active in these planning processes and to work together to come to consensus about the use of the funds. With the MHSA funding, Orange County is making progress in transforming the community mental health system into one that is consumer and family driven, culturally competent, and improving access for linguistic and ethnic communities that have previously been under-served or inappropriately served. For more information, please contact MHSA at 714-834-2907.

Mental Health Board. Photo by Shebuah Burke.

Mental Health Board. Photo by Shebuah Burke.

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Part 2 of a 2-Part Series
A cultural guide in working with Asian American families

Minh-Ha Pham, Psy.D.
Asian Traditional Family

Young Asian familyFamily, morality, loyalty, cohesiveness and unifying collectiveness are highly important and defined as pride of an Asian family and the self. Indirectness, implicitness, and complex nonverbal expressions for approval or non-approval messages strongly characterize the communication patterns among Asian Americans and family members. Trust is often placed with individuals who value cohesiveness or conform to the identification shared by group unity or with those in power, communicating and expressing for the family, group, or community.

Trends and Results of Research Studies
A year 2007 research study by Child Trends and the Center for Social and Demographic Analysis (CSDA) of the University of Albany, State University of New York, indicated that four in five children in U.S. immigrant families are American citizens, and three fourths of the children speak English exclusively or very well, while one half are fluent in English although they speak another language at home. This trend study across 50 states revealed that young children in immigrant families are becoming deeper rooted in the U.S. where they now call home.

A study done in 1995 by Sodowsky, Kwan, and Pannu suggested that parents who adopt a more rigid and conservative stance in enforcing the values of their native culture and apply excessive pressure and restrictions on their children being raised in the U.S. may actually drive the children away from their native culture. In a few studies that examined family environment and ethnic identity, Rosenthal and Feldman indicated in 1992 that the feeling of ethnic pride is more likely to emerge in families marked by warmth and independence. From their 1992 study, Phinney and Chivera reported that family relations are among the prerequisites for minority youth to explore their cultures of origin.

Accumulated data from studies done by Kinzie & Fleck, 1987; Kinzie & Leung, 1993, revealed high level of distress, post-trauma, psychiatric disorders, as well as depression and Post-Traumatic Stress Disorder (PTSD) among South East Asian Refugees (Kinzie & Mason, 1983; Kinzie, Boehnlein, Leung, Moore, Riley, & Smith, 1990; Mollica, Wyshak, & Lavelle, 1987). High incidence of depression and PTSD were also reported among refugee adolescents and youths (Kinzie, & Sack, 1991).
Cultural Sensitivity in Working with Asian American Families

  • Greet the clients and their family with gentle eye contact.Young Asian family

  • Use a quieter tone of voice with the client and with special respect toward older/elder clients and parents.

  • Greet the client with title, last name versus first name.

  • The first name of an Asian individual usually carries a dual meaning that was chosen by his or her parents to well wish that the child would have a certain character and/or destiny.

  • Time line is a continuum with the past, present, future and the after life in another channel. The past signifies accumulated wisdom where one’s life lessons were learned. It is also viewed as an important integral part of life affecting the now and future.

  • Because mental health care is a foreign concept to many Asian Americans and their families, it is important to take the necessary time to describe the client’s and care provider’s roles and the therapeutic process.

  • Clients will need to be informed that due to the necessity of assessment, respectful inquiries will be made in terms of the self as an individual, family life change events, family multigenerational relationships and the ecosystem.

  • Since Asian American clients tend to expect concrete goals and strategies focused on solutions to their issues, mental health care providers must exercise care not to impose solely techniques and strategies.

  • Consenting procedure or interventions require clear and simple explanations without rushing or pressuring. It is also crucial to demonstrate a respectful stance by collaborating with the client and family in co-constructing solutions and interventions in the client’s family and world context.

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Fostering love for our patients

By: George Nguyen, patient.
Translated by: Hanh D. Truong, PhD

The things that my daughter hears and sees, I cannot see or hear. There are multiple conflicts between the world that my daughter lives in and the reality that I live by. These conflicts cannot be explained by reasons or logic but love is the only venue to tolerate and accept my daughter.

Back of a young adult Asian femalePlease listen to your heart. At the onset, my daughter had many unusual symptoms which led to multiple conflicts in the family among the family members. As the head of the household, I worried so much to the point of being quite dysfunctional. I could not eat, I could not sleep. I faced so many problems dealing with my daughter and her issues.
Internally, I often worried. I did not know how to fix this problem. Perhaps, my daughter is either crazy or possessed by evil spirits. I was also worried that my relatives, friends, and neighbors would find out about my situation. Furthermore, I was afraid that society would look down on our family and ostracize us for being different. Finally, I wondered how my daughter would be able to find happiness through marriage and raising her own family like everyone else.

The problems got worse. My daughter wandered in the streets with no purpose in life; she did not care to eat, and she was markedly depressed leading to suicidal ideation. She was finally hospitalized.Front of a young adult Asian female

There were challenges and conflicts in my cultural views, traditional values, and family beliefs. These are some of the reasons that discouraged me from seeking help for my daughter from the onset of the disorder.

I began to receive assistance and services for my daughter through the outpatient clinics. Through these clinics, I was able to connect with other families in similar situations with similar challenges. I decided to join the Community Services and Support group of Orange County to gain more support and guidance. Through the Mental Health Services Act, we have founded the Orange County Association for Vietnamese Mental Heath Awareness and Support (OC/AVMAS).

The association was formed in order to foster love and support for Vietnamese mental health patients and my daughter is one of those patients. The participation of both patients and family members through the Mental Health Services Act helps to improve the effectiveness of treatment for all patients. More than that, our participations and contributions will help the Vietnamese community learn about the issue of mental health so that we can detect the symptoms and intervene effectively from the onset of the disorder. There is a Vietnamese proverb that says “when a horse gets sick, the whole herd will not eat,” thereby when a family member is sick, the entire family suffers. The OC/AVMAS is our united family where love is fostered and nurtured for all (Vietnamese) mental health patients.

We welcome all other community members from other ethnic communities to collaborate with us in order to help bring happiness and support to our patients/family members. For more information, please call 714-531-1917.

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Hãy đem tình thương đến với bệnh nhâ

Biên Soạn: George Nguyễn

Những cái mà con gái tôi nghe hoặc thấy thì tôi không nghe hoặc thấy. Mâu thuẫn giữa những đều không bình thường của con gái tôi và cách sống bình thường của tôi không thể giải thích được bằng lý luận nhưng chỉ có thể dùng tình thương để chấp nhận.

Hãy lắng nghe tiếng nói từ trái tim. Lúc ban đầu, con gái tôi có những dấu hiệu không bình thường đưa đến tình trạng các con cái trong gia đình thường xuyên bất hòa. Là chủ gia đình, tôi băn khoăn lo lắng, mất ăn mất ngủ, và còn bao nhiêu vấn đền khó khăn khác phải đối phó với con gái tôi.

Trong thâm tâm, tôi thường xuyên lo lắng. Tôi không biết làm sao có thể chữa được bệnh ma quỷ điên rồ này. Tôi sợ các người thân, họ hàng, và bạn bè biết chuyện. Tôi còn lo sợ thiên hạ khinh khi mặc cảm. Thêm vào đó, làm sao con gái tôi có thể tìm được hạnh phúc gia đình, sinh con đẻ cái?

Việc gì phải đến, đã đến. Khi lâm bệnh, con gái tôi lang thang ngoài đường phố không mục đích, không thiết ăn uống, với cảm giác Buồn chán dẫn đến có ý tự tử và cuối cùng thì được đưa vào bệnh viện tâm thần.

Các trở ngại của vấn đề phong tục, tập quán, và cảm giác mặc cảm là những nguyên nhân mà con gái tôi không được chữa trị từ lúc khởi đầu.

Tôi bắt đầu nhận được những giúp đỡ và chăm sóc cho con gái tôi tại các trung tâm ngoại chẩn. Đây cũng là nhân duyên để gặp gỡ, trao đổi kinh nghiệm với các gia đình bệnh nhân khác, và cuối cùng tham gia vào chương trình “Dịch Vụ và Giúp Đở Cộng Đồng” (Community Services and Support) của Quận Cam qua chương trình của Đạo Luật Dịch Vụ Sức Khỏe Tâm Thần—Đạo Luật 63. Từ đó, chúng tôi đã thành lập Hội Yểm Trợ Bệnh Nhân Tâm Thần Việt Nam Tại Quận Cam—OC/AVMAS (Orange County Association for Vietnamese Mental Health Awareness and Support).

Hội được thành lập để đem tình thương đến với các bệnh nhân tâm thần Việt Nam trong đó có cả con của tôi. Sự tham dự của bệnh nhân và thân nhân gia đình vào chương trình y tế tâm thần của Quận Cam Đạo Luật 63 sẽ góp phần đem đến hiệu quả tốt cho việc đều trị bệnh. Thêm vào đó, những đóng góp của chúng ta sẽ giúp cho cộng đồng Việt Nam hiểu nhiều hơn về các bệnh tâm thần, phát hiện sớm các triệu chứng và đều trị từ lúc sơ khởi. Một con ngựa đau cả đàn không ăn cỏ; bởi vậy khi một thân nhân trong gia đình bị bệnh, cả nhà đau buồn. Hội OC/AVMAS sẽ là đại gia đình đem tình thương đến cho các bệnh nhân tâm thần Việt Nam.

Chúng tôi mời gọi các cộng đồng thiểu số khác cùng hợp tác để mang lại niềm an vui cho bệnh nhân và gia đình. Để biết thêm tin tức, xin liên lạc 714-531-1917.

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Cultural Events Calendar

August

August 28 &29
Immersion Training
Santa Ana Regional Center (SARC)
SSA Training and Career Development
1928 S. Grand
Santa Ana, CA 92705
Please e-mail: mtrainingprogram@ochca.com
or call: 714-796-0179
If you will need an interpreter please inform
us at the time of registration.
For additional training dates, please visit
www.ochealthinfo.com/prop63/

September

September 17
8th Annual removing the Stigma: Issues in Substance Abuse and Aging Workshop “Hope at Any Age”
Neighborhood Community center
1845 Park Avenue
Costa Mesa, CA 92627
Registration: $25 includes lunch and CEU’s
For more info, contact bliu@ochca.com

September 28-29
NAMI Annual Conference “From Dream to Reality”
Irvine Marriott
1800 Von Karman Ave.
Irvine, CA 92612
For more info, call 949-553-0100
www.namicalifornia.org
Registration before 8/3—$150, after 8/3—$175

October

Opens October 4, 2007
From the Abundant Pharmacy: Traditional Chinese Medicine in L.A.’s Chinatown
Big Sur Education Gallery at the Center for Healthy Communities
1000 North Alameda St., Los Angeles, CA 90012
Monday-Friday , 9:00 am-5:00 pm FREE

October 6, 2007
3rd Annual NAMI Walks of Orange County
Huntington Beach Pier 5K walk
Check in: 8:00 am, Start Time: 9:00 am
Teams Forming Now—or form your own team! Bring your family and friends. Guaranteed fun and raising awareness for our important cause of mental health. Our 2007 goal is $175,000. Let’s show them what we got.
For more information about this event, please contact:
Dave Quinlan
dquinlan@namioc.org
Phone: 714-544-8488 X112
FAX: 714-544-0791

October 5 & 6, 2007
Latino Social Work Network (LSWN) 18th Annual Conference
“Quest for Excellence-Orgullo en el Pasado y Esperanza para el Futuro”
(Pride in the Past and Hope for the Future)
Crowne Plaza Anaheim Resort
12021 Harbor Blvd
Garden Grove, CA
More info, visit www.lswnoc.com
Registration non-members: $250 after 8/31 $275
Members $225 after 8/31 $250
Students $100 after 8/31 $125

October 29 & 30, 2007
Cultural Competency & Mental Health Summitt XV
“Evolving with Communities to Achieve Culturally Responsive Approaches”
Town & Country Resort & Convention Center
500 Hotel Circle North
San Diego, CA
For more info visit the CIMH website at www.cimh.org

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Spotlight on Excellence logo graphic

Do you work with someone who exemplifies Cultural Competency? Someone who is both sensitive and respectful to persons of all cultures, whether colleague or consumer? If so, the Cultural Competency Program would like to formally acknowledge these individuals.

Please fill out the necessary information and pony it back to us and we’ll make sure this employee or consumer gets acknowledged in our next newsletter. Our pony address is 38-P.

Name:

Work address/ Pony address:

Discipline:

Why you believe he/she is Culturally Competent:

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Cultural Connection

The Cultural Connection is published quarterly by the Cultural Competency Program of the County of Orange/Health Care Agency. If you would like to contribute an article, or have comments, ideas, or suggestions for newsletter improvement, please write to us at:

County of Orange/Health Care Agency
405 W. 5th Street, Suite 400
Santa Ana, CA 92701
Telephone: (714) 796-0188
FAX: (714) 796-0194

Web: www.ochealthinfo.com/behavioral/cultural

Editor:

Veronica A. Kelley, LCSW
Ethnic Services Coordinator/Service Chief I
Cultural Competency

Contributing Staff:

Minh Ha Pham, PsyD
Bonnie Burnbaum
Shebuah Burke
Hanh Truong, PhD, MFT

Production Staff:

Anne Fialcowitz

County of Orange/Health Care Agency
405 W. 5th Street, Suite 400
Santa Ana, CA 92701

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