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  3. REQUEST RECORDS...
  4. Medical Records
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Custodian of Records

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Custodian of Records

Phone:(714) 834-3536
Email:COR@ochca.com
Mail:HCA / Custodian of Records
P.O. Box 355
Santa Ana, CA 92702
Hand Deliver:Office of Custodian of Records
200 W. Santa Ana Blvd., Suite #180
Santa Ana, CA 92701
Please note that our public entrance is on Sycamore.
Hours of Operation:Our Office is open to the public from 8:00 am to 2:00 pm Monday - Friday. Medical records request and non-medical Public Records Act requests for the Health Care Agency may continue to be submitted using the forms/links listed below
Observed Holidays:Christmas Day
Independence Day
Lincoln's Birthday Labor Day
Martin Luther King, Jr. Day
Memorial Day
Native American Day
New Years Day
President's Day
Thanksgiving Day & Friday after Thanksgiving
Veteran's Day
  • HCA Medical Records
  • Birth Certificates
  • Death Certificates
  • Request for Public Records
  • Subpoenas

Find format and accessibility information when you read about downloading files.

How to Request Medical Records

Understanding Protected Health Information (PHI)

  • Notice of Privacy Practices

Any time a patient is treated by the Health Care Agency, a medical record is created. Your medical record is protected under California State and Federal confidentiality laws including HIPAA. The Custodian of Records Office handles all requests for medical records maintained by the Health Care Agency. For more information on medical record privacy, please visit the County of Orange HIPAA web site.

When you receive immunizations at a Health Care Agency clinic, you are given a copy of your "shot card" to keep. If you need to request an additional copy of your immunization information, you can return to the Immunization Clinic and request an additional copy and complete an authorization form at the clinic or complete the "Authorization to Use and Disclose Protected Health Information form on this page.

The Custodian of Records office oversees all requests for medical records maintained by the Health Care Agency. A copy of your medical record can be released to you or someone you identify in a signed patient authorization (a third party). Use the “Authorization to Use and Disclose Protected Health Information” form below to request a copy of your medical record, COMPLETE all required information and SIGN.

The following authorization form meets HIPAA regulations and can be used to request records. The usual turnaround time is 7-10 days to process the request for copies of medical records. Some fees may apply.

Medical Records Authorization

Authorization to Use and Disclose Protected Health Information (PHI)

This authorization form is for County of Orange clients to request a copy of their own medical information or to request that their medical information be released to another healthcare provider. You can also designate third parties, such as client representatives or attorneys, to receive your medical information.

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File Size Last Modified
Arabic_ATD_-_COR.pdf 312.18 KB April 18, 2024
Chinese_ATD_-_COR.pdf 347.66 KB April 18, 2024
English_ATD_-_COR.pdf 233.3 KB April 18, 2024
Farsi_ATD_-_COR.pdf 304.4 KB April 18, 2024
Korean_ATD_-_COR.pdf 505.92 KB April 18, 2024
Spanish_ATD_-_COR.pdf 223.39 KB April 18, 2024
Vietnamese_ATD_-_COR.pdf 247.69 KB April 18, 2024
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Additional Forms Regarding Medical Records

Revocation of Authorization to Use or Disclose Protected Health Information - Word 

Revocation of Authorization to Use or Disclose Protected Health Information - PDF 

Request for Special Restriction on the Use or Disclosure of PHI - to request restrictions on the release of their medical information.
Termination of Special Restriction - to communicate and document cancellation of restrictions on medical.
Request for Restriction on the Manner/Method of Confidential Communications – to request special arrangements for communication of their medical information, such as using a cell phone or work phone instead of a home phone.
Request to Amend PHI - to request an amendment to their medical information.
Request for an Accounting of Disclosures - to request an accounting of medical disclosures that the client might not otherwise be aware of, such as reporting a communicable disease.

Access to Public Records

The California Public Records Act requires public agencies to provide access to public records held by Health Care Agency (HCA). Requests may be made for records regarding inspections, investigations, evaluations, statistical data, policies, reports, etc. Certain information, such as names of complainants, personal medical information, and records regarding ongoing litigation will not be released pursuant to the California Public Records Act and various privacy rules.

Requests for HCA public records, including those maintained by Environmental Health, can be made by clicking on the links below. To assist you in locating your records please provide as much information as possible about the request including business name and address if applicable.

Records Request
TitleExample of RecordsView
Environmental Health
  • Health Inspections
  • Environmental Site Assessments
  • Food poisoning complaint
  • Water Quality & Beaches
  • Medical Waste

Click here for Environmental Health records request
Hazardous Waste/Underground Tanks
  • Hazardous Materials & Waste
  • Underground Storage Tanks (UST)
  • Solid Waste & Landfills


Click here for Hazardous records request
All Other Health Care Agency Records
  • Policies and Procedures
  • Health Care Agency Reports
  • Contracts

Click here for all other HCA records

Subpoenas for Health Care Agency (HCA) Records

Subpoenas for HCA records or court appearances must be personally served. The release of records or disclosure of client information will be subject to existing federal, state, and county regulations. Each subpoena will be evaluated according to the type of request, the program or service provided to the client, and whether or not the records are confidential, in which case they will not be released.

Fees for Production of Subpoenaed Records

The production of records pursuant to a subpoena requires an advance minimum payment of $15.00, however, a reasonable cost may also apply, such as: payment of fifteen cents ($0.15) per page for photocopying; twenty cents ($0.20) per page for copying from microfilm; actual postage; clerical costs for locating and making records available not to exceed twenty-four dollars ($24) per hour, calculated to the nearest quarter hour, or any actual costs charged by any third person for retrieval/return of records.

Court Appearance

An advance deposit fee of $275 per day is required at the time of service of a civil subpoena for appearance at a trial or hearing. A demand for payment for the full amount will be billed to the requesting party after the testimony is complete.

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Tuyên bố miễn trừ trách nhiệm

Để tạo sự tiện lợi cho người dùng, trang web của Quận Cam này sử dụng dịch vụ dịch ngôn ngữ miễn phí của Google. Khi nhấp vào nút "Tiếp theo", quý vị hiểu rằng các trang của trang web này sẽ được chuyển sang những ngôn ngữ khác ngoài tiếng Anh. Quận Cam đã cố gắng hết sức để bảo đảm tính chính xác của bản dịch. Tuy nhiên, không có vi tính hóa hay bản dịch tự động nào là hoàn hảo. Ví dụ, máy không hiểu được ngữ cảnh nên không thể diễn đạt trọn vẹn ý nghĩa của văn bản. Ngoài ra, có thể thấy sự khác biệt liên quan đến tiếng địa phương hay sở thích vùng miền. Bên cạnh đó, những hình ảnh có chữ, các tập tin PDF, và các ứng dụng đặc biệt trên trang web này cũng không thể được dịch. Quận Cam không chịu trách nhiệm về các bản dịch do Google cung cấp. Phiên bản gốc của trang web này là bằng tiếng Anh. Trong trường hợp có sự khác biệt giữa bản tiếng Anh của trang web và bản dịch, bản tiếng Anh sẽ được ưu tiên. Khi nhấp vào "Tiếp theo", quý vị hiểu rằng bất kỳ sự khác biệt hoặc bất đồng nào trong bản dịch đều không mang tính ràng buộc và không có hiệu lực pháp lý. Quận Cam không thể bảo đảm tính chính xác của văn bản đã chuyển đổi và không chịu bất kỳ trách nhiệm nào phát sinh từ việc quý vị sử dụng hoặc dựa vào bản dịch do Google cung cấp.

Descargo de responsabilidad

Para la comodidad de los usuarios, este sitio web del Condado de Orange utiliza el servicio gratuito de traducción de idiomas de Google. Al hacer clic en el botón "Siguiente", usted entiende que las páginas de este sitio web se convierten en un idioma distinto del inglés. El Condado de Orange ha hecho todo lo posible para garantizar la exactitud de la traducción. Sin embargo, no existe informatización ni traducción automática perfecta. Por ejemplo, la traducción no tiene en cuenta el contexto y el sistema no puede traducir el significado completo del texto. Además, puede encontrar diferencias relacionadas con los dialectos o preferencias regionales. Tampoco puede traducir gráficos con texto, archivos PDF y aplicaciones especiales en este sitio web. El Condado de Orange no es responsable de la traducción proporcionada por Google. La versión original de este sitio web está disponible en inglés. Si hay alguna discrepancia entre la versión en inglés de este sitio web y la versión traducida, prevalecerá la versión en inglés. Al hacer clic en "Siguiente", entiende que cualquier discrepancia o diferencia en la traducción no es vinculante y no tiene ningún efecto legal. El Condado de Orange no puede garantizar la exactitud del texto convertido y no asume ninguna responsabilidad que pueda derivarse de su uso o confianza en la traducción proporcionada por Google.

면책 조항

사용자의 편의를 위해, 본 오렌지 카운티 웹사이트는 무료 Google 언어 번역 서비스를 사용합니다. "Next"(다음) 버튼을 클릭하면, 본 웹사이트의 페이지가 영어 이외의 언어로 제공됨을 이해하는 것으로 간주됩니다. 오렌지 카운티는 번역의 정확성을 보장하기 위해 모든 노력을 기울였습니다. 그러나, 완벽한 전산화 또는 자동 번역은 없습니다. 예를 들어, 번역은 문맥을 고려하지 않기 때문에 텍스트의 의미를 온전히 번역할 수 없습니다. 또한, 지역 방언 또는 선호도와 관련된 차이점도 발견할 수 있습니다. 또한, 본 웹사이트에서는 텍스트가 포함된 그래픽, PDF 파일, 특수 애플리케이션은 번역할 수 없습니다. 오렌지 카운티는 Google에서 제공하는 번역에 대해 책임을 지지 않습니다. 본 웹사이트의 원래 버전은 영어로 제공됩니다. 본 웹사이트의 영어 버전과 번역 버전 사이에 불일치가 있는 경우 영어 버전이 우선합니다. "Next"(다음)를 클릭하면, 번역의 불일치 또는 불충분한 내용은 구속력이 없으며 법적 효력이 없음을 이해하는 것으로 간주됩니다. 오렌지 카운티는 변환된 텍스트의 정확성을 보장할 수 없으며, 사용자가 Google에서 제공하는 번역을 사용하거나 의존함으로써 발생할 수 있는 어떠한 책임도 지지 않습니다.

免責聲明

為方便使用者使用,本橙縣網站採用了 Google (谷歌) 免費語言翻譯服務。當您點擊「Next」(下一個)按鈕,即表示您了解本網站內容將自動翻譯為非英文語言。橙縣已盡力確保翻譯內容的準確性,但機器或自動翻譯服務無法達到完美。例如,翻譯無法完整呈現語境含義,亦可能無法精確反映原文內容。此外,您可能會發現因地區方言或用語偏好而有所差異。而且,本網站上的圖像文字、PDF 檔案以及特定應用程式內容亦無法透過此翻譯服務轉換。橙縣對 Google (谷歌) 翻譯所提供的翻譯內容不負任何責任。本網站的原始語言版本為英文。如英文版本與翻譯版本內容有任何不一致之處,應以英文版本為準。當您點擊「Next」(下一個)時,即表示您了解翻譯內容若有任何差異或不一致之處,均不具法律效力,且不具任何約束力。橙縣無法保證翻譯內容的準確性,亦不對因您使用或依賴 Google (谷歌) 翻譯結果而產生的任何後果承擔責任。

سلب مسئولیت

برای راحتی کاربران، وب‌ سایت اورنج کانتی از سرویس ترجمه رایگان گوگل استفاده می‌ کند. با کلیک روی دکمه "بعدی"، شما تأیید می‌کنید که محتوای این وب ‌سایت به زبان‌هایی غیر از انگلیسی ترجمه خواهد شد. اورنج کانتی تمام تلاش خود را برای دقت ترجمه‌ها انجام داده است، اما هیچ سامانه ترجمه ماشینی بدون خطا نیست. به عنوان مثال، این ترجمه‌ها معمولاً به زمینه‌ی متن حساس نیستند و ممکن است نتوانند معنا و مفهوم دقیق را به‌طور کامل منتقل کنند. همچنین ممکن است تفاوت‌هایی ناشی از لهجه‌ها یا ترجیحات منطقه‌ای مشاهده شود. علاوه بر این، امکان ترجمه گرافیک‌های حاوی متن، فایل‌های PDF و برخی برنامه‌های خاص در این وب‌سایت وجود ندارد. اورنج کانتی مسئول ترجمه‌ای که توسط گوگل ارائه می‌شود، نیست. نسخه اصلی این وب‌ سایت به زبان انگلیسی در دسترس است. در صورت وجود هرگونه اختلاف یا مغایرت بین نسخه انگلیسی و نسخه ترجمه‌ شده، نسخه انگلیسی معتبر و ملاک خواهد بود. با کلیک بر روی "بعدی" ، شما تأیید می‌کنید که هرگونه اختلاف یا مغایرت در ترجمه، الزام‌آور نبوده و هیچ‌گونه اثر قانونی ندارد. اورنج کانتی نمی‌ تواند دقت ترجمه ارائه ‌شده توسط گوگل را تضمین کند و هیچ‌ گونه مسئولیتی در قبال استفاده یا استناد شما به این ترجمه را بر عهده نمی‌ گیرد.

إخلاء المسؤولية

لراحة المستخدمين، يستخدم هذا الموقع الإلكتروني التابع لمقاطعة أورانج خدمة الترجمة المجانية من Google. من خلال النقر على زر "التالي"، فإنك تقر بأن صفحات هذا الموقع سيتم عرضها بلغات غير اللغة الإنجليزية. لقد بذلت مقاطعة أورانج أقصى جهد ممكن لضمان دقة الترجمة، إلا أن الترجمة الآلية لا يمكن أن تكون دقيقة بشكل كامل دائمًا. على سبيل المثال، لا تراعي الترجمة الآلية السياق، وقد لا تتمكن من نقل المعنى الكامل للنص الأصلي. بالإضافة إلى ذلك، قد تلاحظ وجود اختلافات تتعلق باللهجات أو التفضيلات الإقليمية. كما أن الترجمة لا تشمل الصور التي تحتوي على نصوص، أو ملفات PDF، أو التطبيقات الخاصة الموجودة على هذا الموقع. لا تتحمل مقاطعة أورانج أي مسؤولية عن الترجمة التي توفرها خدمة Google. النسخة الأصلية من هذا الموقع متاحة باللغة الإنجليزية. وفي حال وجود أي تعارض أو اختلاف بين النسخة الإنجليزية والنسخة المترجمة، تُعتَمد النسخة الإنجليزية. من خلال النقر على "التالي"، فإنك تقر بأن أي تعارض أو اختلاف في الترجمة غير مُلزِم ولا يترتب عليه أي أثر قانوني. ولا تضمن مقاطعة أورانج دقة النص المُترجَم، ولا تتحمل أي مسؤولية قد تنشأ عن استخدامك أو اعتمادك على الترجمة المقدمة من Google.