In order to enhance the work environment and continue to provide quality services, and to implement the required annual cultural competence training requirements, Behavioral Health Services (BHS) will utilize the U.S. Department of Health and Human Services (HHS), Office of Minority Health (OMH) initiative Think Cultural Health, evidence-based educational resource...

All consumer posters and brochures for Medi-Cal clinic sites are downloadable at the following page - click here. Please contact QMS AOA at AQISSupportTeams@ochca.com or call (714) 834-5601 for any questions. Patient's rights posters and brochures are in downloadable format at the Patients' Rights Advocacy Services website . Visit the...

Policies & Procedures UPDATED Cultural Competency Meeting Consumer Language Needs at Key Points of Contact Distribution of Translated Materials Provider List – Cultural/Linguistic Proficiency Field Testing of Written Materials

Orange County Patients’ Rights Advocacy Services (PRAS) was created in response to California legislation requiring each County mental health director to appoint patient rights advocates to protect and further the Constitutional and statutory rights of people receiving mental health services. Services include: Respond to Psychiatric Grievances and Complaints Provide Residential...

The Court orders approximately 14,000 defendants to an alcohol program each year. The Health Care Agency, Alcohol Liaison Office provides information regarding alcohol programs and provides the Court with notices of enrollment, progress and completion. ALOs can provide information regarding the authorized drug diversion program to defendants if requested. ALO...