What if I need help telling my partner they may have been exposed to HIV or an STD?
Our HIV Partner Services (PS) is a free, voluntary, and confidential (anonymous) service that can help let an individual's sex and/or needle sharing partner(s) know they have been exposed to HIV/AIDS.
PS can be done three ways:
The Health Department can notify the individual's partner(s) for them anonymously;
The individual can get coaching to tell their partner(s) themselves; or
The individual can have a trained counselor present to support them while have the conversation with their partner(s).
For more information or help with HIV Partner Services (PS) call (714) 834-7748.
What do I need to know before my visit?
Your visit is confidential. We want to make sure you get the right type of care that you need. So, it is important to clearly and honestly communicate the reason for your visit. Our staff is specially trained to provide STD/HIV testing and treatment.
Appointments and Walk-ins
We prefer that you make an appointment to be seen. The Clinic may close early when capacity is met.
Please arrive 15 minutes before your appointment time to allow for check in.
If you arrive 15 minutes late for your appointment time, you may not be seen.
Walk-in patients will be screened to determine if a same day visit is necessary or if you need to be scheduled to return for a future appointment.
Wait time for walk in patients can vary depending on number of patients scheduled. On average, you can expect to wait 3 hours.
Some services are not available during lunch. Lunch hours are Monday – Friday from 12:00 PM – 1:00 PM.
The clinic may close early if the maximum number of patients is reached for the day.
If you are eligible for Quick Check, you can come to the clinic on Thursday afternoons after 1:30pm. Quick Check is a walk-in only service for clients who have visited 17th St. Testing, Treatment and Care before. Quick Check appointments are subject to availability and cannot be guaranteed. You can print and complete the Quick Check CAQ, which is needed for your visit by clicking here. Fill out the Quick Check CAQ before you arrive to reduce registration time. The Quick Check CAQ is also available in Spanish here.
What do I need to bring with me to my visit?
Please fill out and bring registration forms with you for your visit. Bringing filled out forms to your visit will help decrease check in time.
STD testing is quick, easy, and it usually doesn't hurt. There's not a single test for all STDs - each STD has its own test. Our healthcare providers can help you figure out which tests you need. STD testing may include:
A urine test - you just pee into a cup.
A blood test - a nurse takes blood from your arm or does a quick finger stick.
A physical exam - a healthcare provider looks at your skin, throat, and genital area to check for warts, sores, rashes, irritation, or discharge.
Testing your sores - a healthcare provider takes a sample of fluid from any sores or blisters you have with a swab.
Swabs - a healthcare provider uses a swab to gently take discharge or cell samples from your penis, vagina, urethra, cervix, anus, or throat or you may be given the option to swab yourself.
You can get tested for most STDs whether or not you have any symptoms. Some STDs look and act alike, so you might be tested for a few different infections. Our healthcare providers may be able to tell right away if you have an STD, but some tests take seven (7) days or weeks to come back from a lab.
We will call you if any of your STD test results come back abnormal - no news is good news. You also have the option to check your results online using the paper that was given to you at your STD exam visit.
Where can I see my STD or HIV test results?
When it comes to HIV results, no news is good news. If we need to contact you, make sure we have a good phone number and address to reach you at when checking in.
Calls for HIV results may come from multiple staff within our clinic, including medical assistants, nurses, nurse practitioners, doctors, and public health investigators.
If we need to contact you about HIV results, expect a call about seven (7) days after your visit.
When it comes to STD results, no news is good news. If we need to contact you, make sure we have a good phone number and address to reach you at when checking in.
STD results will be available by phone seven (7) days to 45 days after your visit.
Viewing STD Results Online:
For your convenience, you can now see your STD test results online (HIV test results are not available online). You can see your STD results seven (7) days to 45 days after your visit.
If your login information was lost or you need an HIV test result, you will need to go back to the clinic.
The online STD results system will not show results prior to seven (7) days, if you log in earlier, you will get an error message.
You can see your results up to 45 days after your visit.
We will call you if any of your STD test results come back abnormal - no news is good news.
The clinic offers pre-exposure prophylaxis (PrEP) education and referrals for HIV negative persons who are either men who have sex with men, transgender women, bisexual, or who share drug equipment. PrEP medical services are available for uninsured persons. If you are interested in PrEP and do not have medical insurance, please complete the following application and bring it with you to your next clinic visit:
If you would like to schedule an appointment to get started on PrEP or if you have any PrEP-related questions, please call: (714) 834-PREP (7737).
Orange County Health Care Agency Phone Numbers
AIDS Drug Assistance Program (ADAP) Provides drugs to HIV individuals who cannot afford them.
Pre-Exposure Prophylaxis (PrEP) Medication to prevent HIV for individuals who are HIV-negative.
(714) 834-PrEP (714) 834-7737
STD/HIV Partner Services Provides help letting your partner(s) know they may have been exposed to an STD or HIV.
(714) 834-PS4U (714) 834-7748
HIV/AIDS Planning Council (HPC) Help develop and guide HIV planning activities in Orange County.
CDC-INFO (Centers for Disease Control Information) CDC's national health information hotline provides answers to your questions regarding HIV, including how to protect yourself and where to get an HIV test.
1-800-CDC-INFO (232-4636) TTY: 1-888-232-6348 In English, en Español, 8:00 AM to 8:00 PM EST, Monday through Friday
Making Orange County a safe, healthy, and fulfilling place to live, work, and play, today and for generations to come, by providing outstanding, cost-effective regional public services.
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