Trainings and Documentation Support

Behavioral Health Plan (BHP) Provider Manual

• 2026 Provider Manual 

Updates to the Provider Manual will be published here. Please bookmark this page for your convenience.

BHS Annual Provider Training 

Please use Microsoft Edge or Google Chrome to access the training and disable the Pop-up Blocker in your browser.

• 2025 BHS Annual Provider Training 

BHP Requirements to Deliver Behavioral Health Plan Medi-Cal Covered Services

• Activation, Relocation and Closure of a Program Manual 

Payment Reform Resources 

• Payment Reform Quick Guides Updated 01/12/2026

Complex Care Management Guide

• Complex Care Management Guide

QA/QI Trainings

These trainings are published by the Managed Care Support Team to help providers with ongoing regulatory requirements. Please note that the guestbook and Certificates of Completion are used for tracking and monitoring.

• Grievance & Appeal Training
• Access Log Training
• Notice of Adverse Benefit Determination (NOABD) Training
• Clinical Supervision Reporting Training
• County Credentialing Training
• Second Opinion/Change of Provider Training - coming soon
• Provider Directory / 274 UI Training - coming soon