New Provider Orientation (slides / audio)
Practice Guidelines
The county offers practice guidelines. The purpose of MHRS Practice Guidelines is to aid in the development and support of a standard of care that is guided by research and evidenced based practices. It is policy of MHRS to maintain a process to develop, adopt and implement Practice Guidelines in order to continuously improve care processes and thereby improve outcomes of care for beneficiaries.
Visit the Practice Guidelines webpage to access all resources.
Clinical Supervision
* All PDF are features available with Adobe Acrobat Reader
Grievances and Appeals
Grievance & Appeal Process Posters (legal size)
Grievance / Appeal Forms:
Grievance Tracking Form
Notice of Adverse Benefit Determination
Notice of Adverse Benefit Determination - Denial
Notice of Adverse Benefit Determination - Modification
Notice of Adverse Benefit Determination - Termination
Notice of Adverse Benefit Determination Enclosures
NOABD Beneficiary Notice of Non-Discrimination
"Your Rights"
Language Assistance Taglines
Intake Advisement
Intake Advisement Checklist, For County Only
- Request from your Administrative Service Chief or Program Manager
Intake Advisement Checklist, Samples for Contract
Advance Health Care Directives
For County Only
- Request from your Administrative Service Chief or Program Manager
Samples for Contracted Providers
DMC-ODS Documentation Training
SUDsies Newsletter
2022
2021
2020
2019
2018
Helpful Resources