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DMC-ODS For Providers

New Provider Orientation (slides / audio)

CalOMS Clinical Training

DMC-ODS Documentation Training

Clinical Supervision

* All PDF are features available with Adobe Acrobat Reader

Practice Guidelines

The county offers practice guidelines. The purpose of MHRS Practice Guidelines is to aid in the development and support of a standard of care that is guided by research and evidenced based practices. It is policy of MHRS to maintain a process to develop, adopt and implement Practice Guidelines in order to continuously improve care processes and thereby improve outcomes of care for beneficiaries. 

Visit the Practice Guidelines webpage to access all resources.

Grievances and Appeals

Grievance & Appeal Process Posters (legal size)

Grievance / Appeal Forms:

Grievance Tracking Form

Grievance Fact Sheets:

Notice of Adverse Benefit Determination

Notice of Adverse Benefit Determination - Denial

Notice of Adverse Benefit Determination - Modification

Notice of Adverse Benefit Determination - Termination

Notice of Adverse Benefit Determination Enclosures

NOABD Beneficiary Notice of Non-Discrimination

"Your Rights"

Language Assistance Taglines

Intake Advisement

Intake Advisement Checklist, For County Only

  • Request from your Administrative Service Chief or Program Manager

Intake Advisement Checklist, Samples for Contract

Advance Health Care Directives

For County Only

  • Request from your Administrative Service Chief or Program Manager

Samples for Contracted Providers

SUDsies Newsletter

2023

2022

2021

2020

2019

2018

Helpful Resources